For all other questions, please use this form.

• About CATISP
  • Who is CATISP?

  • How long has CATISP been in business?

• Account Setup
  • How do I place an order?
  • What is the sign up process?
  • How long does it take to setup a new account?
  • How do I transfer from another provider?
  • How long will it take to get my site online?

 

• General Hosting Questions
  • What type of Web sites does CATISP host?
  • What type of servers are you running?
  • How much bandwidth/traffic do I get with my Web site?
  • How many email addresses do I get?
  • Will you place any ads on my site?
  • What is your spam and bulk email policy?
  • What e-commerce solutions are available?
  • Can I use my account for commercial purposes?
  • Will I have unlimited access to update my pages?
  • Do you support FrontPage Extensions?
  • Can I see a demo of your control panel?
    

     

• Domain Names
  • Do you offer domain name registration?
  • Do you offer sub domains and/or domain name pointing?
  • Do you host international domain names?
  • Can I point additional domain names to my Web site?
  • Can I host my site with CATISP, but use another provider for DNS?
  • What are your primary and secondary DNS?
  • Can I transfer existing domain names to CATISP?
  • Can CATISP host geographical domain names like .cc or .tv?
  • Will I be able to access my domain name with or without the www.?
    
    
• Customer/Technical Support
  • What hours do you provide technical support?
    
    
• Reliability and Security Issues
• How reliable are your servers?
• How secure is my Web site?
• Can I password protect directories with my CATISP account?
  
  
• Billing Questions
• Are there any setup fees?
• What are the total costs to setup an account?
• Are there any hidden fees?
• Can I get a discount if I transfer or open many accounts with CATISP?
• What form of payment do you accept?
• Can I pay by check or money order?
• Do you offer a money back guarantee?
• Does CATISP accept international orders?
  
  
• Additional Services
• Do you support ASP?
• Do you offer dedicated servers?
• Do you offer Web page design?
• Do you offer SSH or Telnet access?
  
  
• Miscellaneous Questions
  
  • Does CATISP offer dial-up service or Internet connectivity?
• Does CATISP offer dial-up service or Internet connectivity?
• How do I register my site on search engines?
• How do your affiliate and reseller programs work?